Premium Marine Collagen

Terms and Conditions

Welcome to www.socollagen.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern So Collagen’s relationship with you in relation to this website.

1. General

1.1 These terms and conditions apply to the use of this website and the purchase of products from So Collagen.

1.2 By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

2. Definitions

2.1 “We”, “us”, and “our” refer to So Collagen.

2.2 “You” and “your” refer to the user or viewer of our website.

3. Use of the Website

3.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.2 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

4. Products and Orders

4.1 All products are subject to availability and may be withdrawn at any time.

4.2 We reserve the right to refuse any order placed by you.

4.3 Prices for our products are subject to change without notice.

5. Payment

5.1 Payment must be made at the time of placing an order. We accept payment by credit/debit card and other methods as indicated on the website.

5.2 All payments are processed securely.

6. Delivery

6.1 We aim to dispatch orders within 24 hours. Delivery times may vary depending on your location.

6.2 We are not responsible for delays outside our control.

7. Returns and Refunds

7.1 If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund, provided the product is unopened and in its original packaging.

7.2 To initiate a return, please contact our customer service team. Also check our Returns and Refunds page for more information.

8. Liability

8.1 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased.

8.2 We are not responsible for indirect losses which happen as a side effect of the main loss or damage.

9. Privacy

9.1 We are committed to protecting your privacy. Please see our Privacy Policy for more details.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

10.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

11.1 We reserve the right to change these terms and conditions at any time. Any changes will be posted on this page.