Refund and Returns Policy
If you are not entirely satisfied with your purchase, we’re here to help. Please contact us first via email/contact form to discuss any issues you have.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your So Collagen must be unopened and in the original packaging.
Refunds. Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.